Scoping a comprehensive scheduling and parts inventory system to manage the multitude of projects in progress. Also looking to coordinate valuable volunteer time and organization of efforts.
Design an online survey to capture and organize building assets and security analysis for use in planning and design. Secure and confidential submission and reporting of a wide range of data points.
Complete project management leadership from actions, to issues & risks to time management for volunteers. Incorporated marketing and communications aspects as well.
Dual projects involving tracking, management and reporting of issues and user experience and to implement a distributed help desk solution, accessible across a diverse group of clients and stakeholders. Development of a dashboard and portal for ease of access and visibility of key metrics and data.
Streamlined and reduced gaps in reporting and escalation of issues and critical decisions. Developed a portal to centralize access to forms, reports and metrics. Reduced delays in communications related processes by 78%.